FAQ

Where's my order confirmation?

Did you place the order with a different email than your primary? Did you check your spam folder? Maybe you misspelled it. If you still can't find it, please email us at support@damage-apparel.com with (Order #, No Confirmation Email) please allow our team 2-4 business days to respond.

Wrong item delivered or missing item(s):

If we sent you the wrong order or forgot to put items in your order, please email support@damage-apparel.com with pictures of the packing slip and item. We will send the correct order out to you after confirming.

Tracking number says my package was delivered?

It happens sometimes, if your tracking information shows “delivered” to your address but you never received your package, we ask for you file a “lost” package claim with USPS or UPS:

USPS: https://www.usps.com/help/missing-mail.htm

UPS: https://www.ups.com/us/en/help-center/sri/infonotice.page